Skip to the content

Booking software tailored to your service

Let customers book against your availability, resources and service rules, with payments and calendar connections supporting a professional booking experience.

Typically costs
£26k–£60k
Live in
8–16 weeks

Indicative build investment, excluding VAT. Your ongoing Managed SLA is quoted separately.

Request a project quoteExplore your budgetYour initial scope, shaped with our team.

Bookings

4 parts
The working day — illustrative interfaceThe working dayILLUSTRATIVETuesday’s visits09:0011:0013:0015:00InspectionAssignedMaintenanceIn progressSign-offConfirmed

01Where this usually starts

Your booking process needs to reflect how your service operates. We connect availability, locations, qualifications, equipment and payment rules so customers can book confidently and your team can manage capacity.

02What changes

What you end up holding.

  • 01Customer self-service bookings against available capacity
  • 02Booking rules that reflect your services and resources
  • 03Reminders, deposits and cancellation workflows
  • 04Waitlist management for newly available appointments
  • 05Reporting on bookings, utilisation and service demand

Plan a booking experience designed around your customers and capacity.

03The pieces

What a system like this is usually made of.

Prioritise the capabilities that create the most value for your first release. The estimator lets you explore each addition and plan your investment as the system develops.

Taking payment

Card, bank transfer and direct debit, reconciled against the invoice without anyone matching them up.

The schedule

Work placed against people, skills and equipment, with real constraints applied.

Customers booking themselves

Real availability, your rules, open at three in the morning.

Reminders and no-shows

Reminders that cut people failing to turn up, and a cancelled slot offered straight to the waiting list.

The sort of detail that matters

  • Paid from a link in the invoice
  • Direct debit collected on the day it is due
  • Nobody scheduled onto a job their ticket does not cover
  • A change absorbed in seconds

04How it would run

8 to 16 weeks, in five phases you approve one at a time.

  1. 01

    Getting to the truth

    A written account of how your work really runs today, what the current way is costing you, and what your new system has to do about it.

  2. 02

    Shaping it

    Every screen and every decision your system will make, in front of you and signed off, with your live date fixed at the end of it.

  3. 03

    Building it

    Your system takes shape week by week in your own account, with something you can click on and try at the end of every fortnight.

  4. 04

    Proving it

    Your own people put it through real work with real records, and everything they find is fixed before anybody depends on it.

  5. 05

    Going live

    Your team moves across trained, with their history intact, on the date fixed months earlier.

05Asked most often

The questions that come up.

We have unusual rules about who can be booked with whom.

Your booking rules can cover qualifications, rooms, equipment, travel, buffers and named staff preferences, with availability validated against those requirements.

Can it take a deposit?

Your scope can include card payments and cancellation rules through an agreed payment provider, with fees and refund responsibilities identified separately.

Does it work with our calendars?

Yes. Microsoft 365 or Google calendar connections can synchronise availability, subject to agreed permissions and provider capabilities.

06The rest of it

Most projects are two or three of these at once.

Let’s build your next business advantage.

Discuss your goals with the specialists who will deliver your system. We will help you define the scope, investment and delivery plan, then prepare a proposal for your business.

An outline is enough. Reply within one working day.

Call us on 01603 339222.

Designed around your work

Your workflows, commercial rules and customer experience shape your system.

Owned by your business

Your commissioned source code and documentation give you control over your investment.

Supported as you grow

A Managed SLA combines system protection, support and agreed improvement time.