The plan that survives contact with a Tuesday
Work, people and equipment scheduled against real constraints, reshuffled in seconds when something changes, and visible to everyone who needs to know.
- Typically costs
- £48k–£140k
- Live in
- 14–30 weeks
Planning and scheduling
6 parts01Where this usually starts
Your schedule lives in one person's head and a whiteboard. When a van breaks down or somebody calls in sick, replanning the day costs an hour of phone calls, and the customers you are about to let down find out last.
02What changes
What you end up holding.
- 01A schedule that already knows who is qualified, who is free, what equipment is available and how long the drive takes
- 02A change absorbed in seconds, with everyone affected told automatically
- 03Customers given a time they can rely on, and warned before they are let down rather than after
- 04The day's work on the phone of the person doing it, updating as it happens
- 05A straight answer to how much more you could take on before you have to hire
A morning that replans itself in seconds, and an honest answer to how much more work you could take on.
03The pieces
What a system like this is usually made of.
You will not want all of it on day one, and you should not pay for all of it on day one. The estimator lets you choose, and shows what each one adds.
The schedule
Work placed against people, skills and equipment, with real constraints applied.
Sensible routes
Journeys planned on real roads and real traffic, so the day can actually be driven.
How much more you could take
An honest view of spare capacity, and when you will need to hire.
Reminders and no-shows
Reminders that cut people failing to turn up, and a cancelled slot offered straight to the waiting list.
What the engineer carries
The day's work, the history and the paperwork on their phone, working with gloves on.
Certificates and expiry dates
What is lapsing, in time to do something about it.
The sort of detail that matters
- Nobody scheduled onto a job their ticket does not cover
- A change absorbed in seconds
- Photos and readings captured on site
- Signed off before the van leaves
04How it would run
14 to 30 weeks, in five phases you approve one at a time.
01
Getting to the truth
A written account of how your work really runs today, what the current way is costing you, and what your new system has to do about it.
02
Shaping it
Every screen and every decision your system will make, in front of you and signed off, with your live date fixed at the end of it.
03
Building it
Your system takes shape week by week in your own account, with something you can click on and try at the end of every fortnight.
04
Proving it
Your own people put it through real work with real records, and everything they find is fixed before anybody depends on it.
05
Going live
Your team moves across trained, with their history intact, on the date fixed months earlier.
05Asked most often
The questions that come up.
Can it plan around qualifications and certificates?
Who holds which ticket, when it expires, what a job legally requires, and who may not attend it. The booking is refused at the point one of your people tries to make it, rather than discovered on the morning.
Does it work out sensible routes?
On real roads and real traffic patterns rather than straight lines, so the day you are handed is a day that can actually be driven.
What happens when the plan changes mid-morning?
You move the job and everything downstream rearranges itself. Engineers see the new order on their phones, customers get the new window, and whatever is now at risk is in front of you while there is still time to act.
06The rest of it
Most projects are two or three of these at once.
- 01Customer and salesEvery customer, conversation and deal in one place, arranged the way your business works rather than the way a software company guessed it might.£45k–£120k
- 02Invoicing and paymentsInvoicing that matches your contracts however awkward they are, takes payment the way your customers want to pay, and follows up on its own.£38k–£95k
- 03Access and auditAccess controlled to the person and the record, every change recorded, and your answer ready the day an auditor, a client or a regulator asks for one.£32k–£85k
- 04ReportingOne honest set of figures drawn from every system you run, assembled by nobody, argued over by nobody, and ready on the first of the month.£30k–£75k
- 05Quoting and proposalsYour pricing rules, however involved, applied correctly by anyone on the team, inside a document that looks like it came from you.£34k–£88k
- 06Client portalsA calm, private place your clients sign in to, see exactly where their work has got to, and get what they need without emailing anybody.£30k–£80k
- 07Documents and approvalsForms filled in once, routed to whoever has to agree, signed, filed where you will find them again, and chased the moment they stall.£30k–£70k
- 08Field work and jobsThe job tracked end to end, your engineer given what they need on their phone, and the paperwork finished before the van leaves site.£55k–£160k
- 09BookingsAvailability your customers book against themselves, with every one of your real rules applied, and far fewer people failing to turn up.£30k–£70k
- 10Stock and assetsStock, tools, vehicles and installed equipment tracked accurately enough that you stop buying things you already own.£35k–£90k
- 11Joining systems upThe systems you already pay for, talking to each other reliably, so a thing entered once appears everywhere it belongs within seconds.£30k–£65k
- 12Leaving a systemA planned, reversible move off the system that is holding you back, without losing a single record or a day of trading.£35k–£110k
- 13Reading documentsPaperwork arriving by email or on a phone camera, read accurately, checked against what you expected, and put in front of a person only when it needs one.£38k–£95k
- 14MembershipsMembers joining, paying, renewing and getting what they pay for, without anybody in your office administering a single one of them.£32k–£85k
- 15MarketplacesA platform where your suppliers and your buyers find each other, agree terms and pay, with your commission taken cleanly every time.£65k–£200k
- 16Compliance recordsThe records your regulator, your insurer or your biggest client requires, captured as the work happens and produced on demand in minutes.£32k–£80k
Put a date on it.
Half an hour with whoever would build it gets you the shape of the work, a figure you can take to your board, and the week it could start. No deck, no discovery fee, no follow-up sequence.
Or ring 01603 552024. A person answers it.