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Scheduling that connects people, capacity and priorities

Coordinate your people, locations and equipment with qualifications, availability and travel considered together in a schedule your team can act on.

Typically costs
£41k–£121k
Live in
14–30 weeks

Indicative build investment, excluding VAT. Your ongoing Managed SLA is quoted separately.

Request a project quoteExplore your budgetYour initial scope, shaped with our team.

Planning and scheduling

6 parts
The working day — illustrative interfaceThe working dayILLUSTRATIVETuesday’s visits09:0011:0013:0015:00InspectionAssignedMaintenanceIn progressSign-offConfirmed

01Where this usually starts

Good scheduling depends on more than availability. We connect qualifications, travel, customer commitments and resource constraints so your planners can allocate work confidently and respond to changes.

02What changes

What you end up holding.

  • 01Resource assignments checked against your qualifications and availability
  • 02Rescheduling with visibility of downstream implications
  • 03Customer notifications aligned with agreed service windows
  • 04Mobile schedules connected to your field team
  • 05Capacity reporting to support operational planning

Plan a scheduling system around your operational priorities.

03The pieces

What a system like this is usually made of.

Prioritise the capabilities that create the most value for your first release. The estimator lets you explore each addition and plan your investment as the system develops.

The schedule

Work placed against people, skills and equipment, with real constraints applied.

Sensible routes

Journeys planned on real roads and real traffic, so the day can actually be driven.

How much more you could take

A clear view of your available capacity and future staffing requirements.

Reminders and no-shows

Reminders that cut people failing to turn up, and a cancelled slot offered straight to the waiting list.

What the engineer carries

The day's work, the history and the paperwork on their phone, working with gloves on.

Certificates and expiry dates

What is lapsing, in time to do something about it.

The sort of detail that matters

  • Nobody scheduled onto a job their ticket does not cover
  • A change absorbed in seconds
  • Photos and readings captured on site
  • Signed off before the van leaves

04How it would run

14 to 30 weeks, in five phases you approve one at a time.

  1. 01

    Getting to the truth

    A written account of how your work really runs today, what the current way is costing you, and what your new system has to do about it.

  2. 02

    Shaping it

    Every screen and every decision your system will make, in front of you and signed off, with your live date fixed at the end of it.

  3. 03

    Building it

    Your system takes shape week by week in your own account, with something you can click on and try at the end of every fortnight.

  4. 04

    Proving it

    Your own people put it through real work with real records, and everything they find is fixed before anybody depends on it.

  5. 05

    Going live

    Your team moves across trained, with their history intact, on the date fixed months earlier.

05Asked most often

The questions that come up.

Can it plan around qualifications and certificates?

Yes. Your scheduling rules can consider qualifications, expiry dates and job requirements, flagging or preventing assignments that do not meet the agreed criteria.

Does it work out sensible routes?

Your schedule can use routing services and travel estimates to support practical planning, with service coverage and external costs agreed in scope.

What happens when the plan changes mid-morning?

Your planners can reschedule work, update engineer assignments and notify customers, while viewing the implications for capacity and commitments.

06The rest of it

Most projects are two or three of these at once.

Let’s build your next business advantage.

Discuss your goals with the specialists who will deliver your system. We will help you define the scope, investment and delivery plan, then prepare a proposal for your business.

An outline is enough. Reply within one working day.

Call us on 01603 339222.

Designed around your work

Your workflows, commercial rules and customer experience shape your system.

Owned by your business

Your commissioned source code and documentation give you control over your investment.

Supported as you grow

A Managed SLA combines system protection, support and agreed improvement time.