Invoicing designed around your contracts
Turn your contract rules into consistent invoices, connect payments and accounting, and give your team a clear view of outstanding revenue.
- Typically costs
- £33k–£82k
- Live in
- 10–22 weeks
Indicative build investment, excluding VAT. Your ongoing Managed SLA is quoted separately.
Invoicing and payments
8 parts01Where this usually starts
Complex contracts need billing that reflects staged payments, retentions, customer rates and consolidated accounts. We build these rules into your workflow, connecting invoicing with your accounting tools and payment processes.
02What changes
What you end up holding.
- 01Invoices calculated using your validated contract rules
- 02Payments connected to invoice records and reconciliation
- 03Customer reminders that follow your agreed collection policy
- 04Current reporting on outstanding balances and payment status
- 05Accounting connections that reduce repeated entry
Plan a billing system that supports accurate invoicing and timely collections.
03The pieces
What a system like this is usually made of.
Prioritise the capabilities that create the most value for your first release. The estimator lets you explore each addition and plan your investment as the system develops.
Invoicing
Invoices raised from your completed work, applying your agreed contract terms.
Taking payment
Card, bank transfer and direct debit, reconciled against the invoice without anyone matching them up.
Chasing what you are owed
Overdue accounts followed up on your schedule, in your tone, stopping the moment they pay.
Recurring charges
Subscriptions, retainers and memberships billed on time, with failures recovered on their own.
Your pricing rules, applied for you
Volume breaks, customer rates, surcharges and every exception, applied the same way by everyone.
Approvals
Routed by your own rules, including who covers when someone is away, and chased when they stall.
Reading documents as they arrive
Figures taken out of invoices, notes and certificates, checked, and only queried when genuinely unclear.
Checked against what you expected
Each document set against the order, the contract or the rate card, and held back when it disagrees.
The sort of detail that matters
- Staged payments and retentions
- One consolidated account across a customer's sites
- Paid from a link in the invoice
- Direct debit collected on the day it is due
- Rates that differ per customer and change mid-contract
- Materials priced at this week's cost
04How it would run
10 to 22 weeks, in five phases you approve one at a time.
01
Getting to the truth
A written account of how your work really runs today, what the current way is costing you, and what your new system has to do about it.
02
Shaping it
Every screen and every decision your system will make, in front of you and signed off, with your live date fixed at the end of it.
03
Building it
Your system takes shape week by week in your own account, with something you can click on and try at the end of every fortnight.
04
Proving it
Your own people put it through real work with real records, and everything they find is fixed before anybody depends on it.
05
Going live
Your team moves across trained, with their history intact, on the date fixed months earlier.
05Asked most often
The questions that come up.
We use Xero. Does this replace it?
Xero can remain your accounting system. Your bespoke workflow calculates invoices using your contract rules and posts the agreed records across, with reconciliation and exception handling.
Can it handle staged payments and retentions?
Yes. Your scope can include staged payments, retentions, credits, consolidated accounts and customer-specific rates, with rules validated during design.
How soon is it billing real customers?
An indicative delivery range is 10–22 weeks, depending on scope. Your proposal confirms the schedule, validation and transition arrangements.
06The rest of it
Most projects are two or three of these at once.
- 01Customer and salesConnect your customers, conversations and opportunities in a bespoke CRM designed around your sales process, with specialist workflows and reporting.14–28 weeks
- 02Access and auditControl access by role and record, retain a clear history of activity and give your team the evidence needed for governance and assurance reviews.8–20 weeks
- 03Planning and schedulingCoordinate your people, locations and equipment with qualifications, availability and travel considered together in a schedule your team can act on.14–30 weeks
- 04ReportingBring your operational data together in dashboards and reports that reflect your business priorities, with consistent definitions and clear access controls.8–18 weeks
- 05Quoting and proposalsCreate professional quotes using your pricing rules, approvals and customer options, with clear margin visibility and a connected route from acceptance to delivery.10–20 weeks
- 06Client portalsGive your customers a branded place to follow progress, access documents, review invoices and approve work, with permissions suited to each relationship.8–18 weeks
- 07Documents and approvalsCapture the information your team needs and move it through clear approvals, signatures and records, with responsibilities and progress visible throughout.8–16 weeks
- 08Field work and jobsBring dispatch, mobile job records, asset history and invoicing together so your office and field teams work from the same operational picture.16–34 weeks
- 09BookingsLet customers book against your availability, resources and service rules, with payments and calendar connections supporting a professional booking experience.8–16 weeks
- 10Stock and assetsTrack your stock, assets and movements across sites, stores and vehicles, with job allocation, replenishment and service history connected to your operation.10–22 weeks
- 11Joining systems upConnect your accounting, CRM and operational tools so records move through agreed workflows, with validation, monitoring and clear handling of exceptions.6–16 weeks
- 12Leaving a systemMove from legacy software to a platform designed for your next stage, with your records mapped, migration rehearsed and continuity planned before launch.10–26 weeks
- 13Reading documentsExtract information from your invoices, forms and certificates, validate it against agreed rules and route exceptions for review with the original document available.10–22 weeks
- 14MembershipsManage your members, subscriptions, eligibility and renewals in one connected system, with self-service and reporting shaped around your membership model.10–20 weeks
- 15MarketplacesConnect buyers and suppliers through a branded marketplace, with onboarding, transactions and operational controls tailored to the relationships you manage.18–40 weeks
- 16Compliance recordsConnect your obligations, evidence, expiry dates and approvals so your team can monitor responsibilities and prepare records for audits and assurance reviews.8–20 weeks
Let’s build your next business advantage.
Discuss your goals with the specialists who will deliver your system. We will help you define the scope, investment and delivery plan, then prepare a proposal for your business.
An outline is enough. Reply within one working day.
Call us on 01603 339222.
Designed around your work
Your workflows, commercial rules and customer experience shape your system.
Owned by your business
Your commissioned source code and documentation give you control over your investment.
Supported as you grow
A Managed SLA combines system protection, support and agreed improvement time.