Skip to the content

CRMSoftware shaped around your working day

Bespoke CRM development.
Built around your business.

Own a CRM that connects your customers to the work you deliver. Try nine working examples, compare the cost of subscriptions, and see what changes when your software follows your business.

Software you ownNo Sep17 licence per userA fixed date agreed in phase two
Same foundation. Different working day.

Choose the business. Watch the CRM change.

One standard CRM. Eight examples of what changes when it is built around your industry.

Built for refrigeration.

The dedicated F-gas register connects installed charge, leak-check schedules and equipment history. Engineer qualification checks, visit bookings and maintenance plans share the same customer context.

What changes from the standard CRM
  1. 01Customers linked to equipment and sites
  2. 02Engineer findings before a repair quote
  3. 03Service jobs with sign-off and reports

Put these workflows to work for your business. Your CRM is designed around your own team, records and priorities.

Request your CRM quote ↗
Interactive demo / Refrigeration
•••

Polar Service / Overview

Good relationships. Clear next steps.

A fictional working day / 12-10-2026

A service desk with a cold room to rescue.

Alder needs a compressor repair today. Three completed service jobs demonstrate a proper equipment history; booked engineers, planned maintenance and a renewal keep the next week's work visible.

  • Prioritise the open leak and qualified repair visit
  • Keep completed checks and refrigerant movements with the asset
  • Protect recurring maintenance income before renewal
Refrigeration / Business priorities

Keep equipment safe and service moving.

Calculated from 32 operational records linked to 8 customer work records in your current search and owner scope.

Plan ahead
Demo day: 12-10-2026 · through 11-11-2026
The decisions that matter next

12 operational alerts

2 critical0 to act on10 to plan

Figures describe the current fictional records, not a historical trend. The planning horizon changes upcoming dates; overdue work and current blockers remain visible. Open any metric or alert to inspect the supporting records.

The working day behind the customer relationship

Your refrigeration desk

4 dedicated sections
Your next move

Keep the conversation moving.

4 open
  • Cold-room compressor repair · Alex Morgan
    12-10-2026
  • Distribution cooling service · Sam Ellis
    13-10-2026
  • Packhouse cooling upgrade · Jamie Reed
    15-10-2026
  • Walk-in room maintenance · Sam Ellis
    15-10-2026
Relationship health

Where your work stands.

Counts reflect the records shown. Each industry has its own working stages.

Customer history

The context stays connected.

  • Current customer requirements reviewed; the next commercial step has a named owner.

  • Customer agreed the work. Delivery is active; the remaining checks and next commitments are tracked in the industry desk.

  • Current customer requirements reviewed; the next commercial step has a named owner.

  • Customer agreed the work. Delivery is active; the remaining checks and next commitments are tracked in the industry desk.

Close to a decision

Make the next step clear.

No decisions waiting

Progress an opportunity to see its next decision here.

Real interactions. Fictional people and figures.

Explore freely. Changes stay in this browser; no emails, payments or customer systems are connected. Industry checks illustrate an agreed workflow, not legal or safety certification.

Refrigeration CRM demonstration

Refrigeration: customer to service job

Keep the customer, site and equipment together. Record refrigerant movements, follow leak findings through repair and verification, and plan qualified engineer visits alongside ongoing maintenance.

Follow a real business process

Rescue Alder's cold room

A verified repair, a complete service history and an active maintenance agreement. Start the guided walkthrough above, make each decision and see the working dashboard and report change. Your main example keeps its saved changes.

  1. 01

    Record the enquiry

    Alder reports a warming cold room at its Norwich distribution site. Keep CR-024 and the responsible operator with the urgent enquiry.

  2. 02

    Diagnose the compressor leak

    Record the qualified engineer's finding before issuing the repair quote. The equipment register will now show an open leak.

  3. 03

    Agree and book the repair

    The customer approves the £6,200 repair. Create the service job and give the visit a qualified, named engineer.

  4. 04

    Record the completed repair

    Append the repair evidence rather than editing the leak finding. The register keeps the leak open until verification is recorded.

  5. 05

    Verify the repair

    Record a separate passing verification. The open leak and overdue-check alerts clear from the calculated dashboard.

  6. 06

    Hand over and protect the next visit

    Issue the service report, complete the customer sign-off and activate a £3,600 annual maintenance agreement. Contract value increases without being presented as cash received.

Start the refrigeration customer journey ↑

A service desk with a cold room to rescue.

Alder needs a compressor repair today. Three completed service jobs demonstrate a proper equipment history; booked engineers, planned maintenance and a renewal keep the next week's work visible.

Prioritise the open leak and qualified repair visit

Keep completed checks and refrigerant movements with the asset

Protect recurring maintenance income before renewal

Explore a fictional working day on 12-10-2026: completed work, active customer delivery and the next enquiry, all connected to the dashboard and reports above.

01

Customers linked to equipment and sites

Your customer record includes equipment reference, customer site, equipment category.

02

Engineer findings before a repair quote

Record the engineer’s visit before preparing the repair quote. Record customer authorisation before booking the repair.

03

Service jobs with sign-off and reports

Once a record reaches Work booked, its customer and owner carry into service jobs. You can complete milestones and trace each change in the history.

The details your industry actually works with.

Equipment, service and F-gas report

Your dashboard prioritises the work behind these measures. Reports show the supporting customer records, calculation definitions and owners. Open an alert to inspect its source, plan seven, thirty or ninety days ahead, and download the report for your current search and owner scope.

Overdue leak checks

Equipment with a scheduled check before the demo day

Open leak findings

Includes repaired equipment awaiting verification

Engineer visits ahead

Booked visits in the next 30 days

Active service value

Annual agreement fees; draft plans excluded

Leak checks due soon

Scheduled checks in the next 30 days

Service renewals ahead

Agreement renewals in the next 30 days

This is an interactive demonstration with fictional records. Your organisation’s process, responsibilities and checks would be agreed before a live system is built. The sample checks do not establish regulatory compliance.

Compare with the standard CRM →

What would your CRM need to do differently?

Tell us about your customer journey and operational priorities. We will help you define a CRM that connects your team’s work, with a clear investment and delivery plan.

An outline is enough. Reply within one working day.

Call us on 01603 339222.

Designed around your work

Your workflows, commercial rules and customer experience shape your system.

Owned by your business

Your commissioned source code and documentation give you control over your investment.

Supported as you grow

A Managed SLA combines system protection, support and agreed improvement time.